North West Austin Neighborhood Real Estate
Brian Kerman
512-402-3720512-402-3720

Rattan Creek Pool Reopens!

The North Austin M.U.D. #1 Board of Directors have authorized us to re-open the pool on a limited basis.

Special Procedures/Rules beginning May 29, 2020

Members must wear masks during check-in/out and while interacting with pool staff on deck.
Members must maintain “social distancing” with other members outside of their party.
The pool operator will check the temperate of all persons entering pool facility daily and deny entry to anyone with a temperature over 100.4 consistent with CDC guidelines.
Copies of the revised pool rules will be provided to members upon entry to the pool.
Pool will be open to pool members only. No guests will be allowed at this time.
The bathrooms will be open; the locker rooms will remain closed.
Furniture in the pool area may only be moved with approval from pool staff.
Reservations are required and only one swim session per day allowed.
Summer swim passes required – No new out of district members at this time
Diving Boards, Water Slide and deep-end will remain closed
The whistle will be blown 10 minutes prior to the end of each session. The pool deck must be cleared by the end of the session.
The capacity and schedule may be adjusted at anytime.
Due to the limited capacity, Only residents of North Austin MUD #1 will be able to purchase memberships at this time. Make sure to show your water bill and remember we only accept checks for payment.

Schedule Updates beginning Friday May 29, 2020

9:00 – 10:30 Private Swim Lessons / Parent Toddler Swim
11:00 – 12:00 At Risk Lap Swimming Including Seniors
12:15 – 1:15 Lap Swimming
1:30 – 3:15 Open Swim Session 1
3:45 – 5:30 Open Swim Session 2
6:00 – 7:45 Open Swim Session 3
8:00 – 9:00 Lap Swimming – Monday, Wednesday, and Sunday
8:00 – 9:00 Water Aerobics Tuesday & Thursday
8:00 – 9:30 Open Swim Session 4 Friday and Saturdays
Open Swim/Water Aerobics Reservation Instructions

Click Here to Register for your session

Choose your first session and click on the sign-up icon
Log in to the reservation system
If you provided your email address when purchasing membership, you can recover your log-in info thru the system.
If you do cannot recover your log-in info, please call 512-257-1255 during open hours and a staff member will provide it for you.
Once in the system you should see the chosen session, click sign up
A pop-up window will open, choose the participant, click add to cart
It will then return to class selection, repeat the process until all family members are in the cart.
Once all members are registered, click View my cart & check out
Verify information and click continue to checkout
Click continue with payment and scheduling
Lap Lane Reservation Instructions

• You may need to call the community center for your user name the first time.
• Click “Rent a Location”
• Enter the date you wish to reserve
• for the Location Type, choose the Rattan Creek Lap Lanes
• Choose the length of time you want to reserve in the drop-down menu (from 15 minutes to 45 minutes).
• The next screen is a calendar—any blue time is available to be reserved. you can schedule up to three days in advance, and can reserve all three days at once if you wish. Click on the time you want to start swimming, and it’ll automatically fill in however long you chose on the previous page.
• If you click on “Scheduling -> My Schedule” up at the top, you can see the days/times/lanes you have reserved. Please cancel rentals through this screen if you know you are unavailable for a lane/time you previously reserved!

If you have any questions or issues with this reservation
system, please call the pool’s front office at (512) 257-1255!

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